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Your patient journey during Covid-19
Exceptional Service Guarantee – that is our promise
We care about your dental needs and we treat all patients with the utmost respect and kindness. We take the time to answer all of your questions and to allay any fears you may have. Whether it’s just a routine check up or advanced cosmetic or restorative treatment you may require, we’ll thoroughly discuss all the options with you.
Without any pressure whatsoever, we’ll explain the procedures and fees in advance, enabling you to make the most-informed decision about your dental health care. Nor will we ever rush you out the door so that we can quickly get on to our next patient. We’d prefer to think of ourselves as partners in your dental health care. Everybody is quick to say they provide great service, but our dental practice is truly founded on it. All of our staff promise to treat you like you’re family and friends. We promise to give you the kind of caring personal attention you deserve.
We promise nothing but the best for your teeth!
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Your dentist may:
- ask you about your medical history and whether you are currently taking any medicine
- carry out a full examination of your mouth, teeth and gums
- take x-rays
- ask about your general health and any problems you have had with your teeth, mouth or gums since your last visit
- ask about and give advice on your diet, smoking and drinking
- ask about your teeth-cleaning habits and give you advice on the best ways to keep your mouth, teeth and gums healthy
- explain any risks, as well as dental costs, of all treatment you may need
- discuss with you when your next visit should be
It is routine for your dentist to carry out x-rays, on occasion, during your dental check-up. X-rays allow your dentist to not only identify existing problems which might not be visable during a routine dental examination yet, but to be aware of any problems that may present in the future.
In adults x-rays can identify dental decay, impacted teeth, jawbone damage, cysts, tumours and abscesses. X-rays taken of children’s mouths will allow the dentist to see where the adult teeth will grow in.
Your dentist will decide which type of x-ray you need and will explain why you are receiving an x-ray and how the x-ray works. Your dentist or dental assistant will set the machine up and normally leave the room before taking the x-ray. This is to ensure your dentist doesn’t get to much exposure to the machine. Your dentist will only take x-rays when they believe it to be necessary.
When you have a dental examination appointment, your dentist will also be screening you for oral cancer. Early detection can boost your chance of survival from 50% to 90%. Your dentist will give you advice on risk factors for oral cancer and how to reduce them.
Your mouth is swarming with bacteria, mostly harmless, and the body’s natural defences as well as good oral health usually keep these under control. However, poor oral hygiene can cause bacteria to reach levels that might lead to oral infections, such as tooth decay and gum disease.
Clinical studies have now established a link between gum disease and heart disease. Gum disease has also been linked with conditions such as diabetes, lung diseases and even Alzheimer’s.
Yes, of course we will be more than happy to arrange this, just let us know when you book your appointment.
Dental anxiety can be very common but there are several methods you can use to help you overcome them. Discussing your fears with a dentist should be your first step but there are a number of psychological techniques you could use, as well as options for conscious sedation.
Avoiding the dentist because of fear can have serious implications for your dental health. Speaking to us about any fears or anxieties you have will help put your mind at rest before your check-up.
Yes. We have a car park in the front of the practice.